It happens to the best of us. We try to make sure everyone is accounted for. We double and triple check sizes and head counts. But for all of the effort there is always a straggler. There is always someone who at the last minute decides to join the group or needs a different size. Unfortunately you’ve already placed your order. What can you do?

Here are some options:

  • Think ahead. If there are some orders on the fence be proactive, order extra. If they don’t want them after all someone else will. Everybody loves a free tee!
  • Be prepared for the cost to go up. The decorating process involves many steps and sometimes rigid schedules. Adding just a few pieces may not seem like a big deal, but it affects the production schedule. This means making changes to the schedule. That takes time and time is money. You understand, right?
  • The added pieces will be late. If your original order has already been processed that means it will be completed on time. If new pieces are added late there is no guarantee they will be finished by the due date of the original order.

As orders move through the production pipeline it’s very important that we don’t allow any clogs to form. When that happens the whole system gets backed up. Adding more pieces or even a single piece after an order is being processed is like throwing a hairball into the drain. It’s gross and it stops the flow. It means we have to put a pause on other orders or squeeze the new pieces in somewhere else in the production schedule. It may not be possible to complete them at the same time as the pieces in the original order. Not only because we’ll have to change our production schedule but also because we’ll have to order the garments from our supplier and that takes time. As we’re sure you know, plumbing problems are super inconvenient and costly to fix. Keep this in mind when your placing your orders.