Like most things embroidery starts with you and your idea. The possibilities are nearly endless. You can start with an idea and bring it to life in our Design Builder or maybe you'll get inspired by all of the awesome clip art that we have available for you and start creating from there.

We can also use designs that you've already made. Take a look at our Artwork Checklist to see if your designs are ready for print.


 Vector and non-vector raster images.

Now that the creative juices are flowing it's time to process the artwork.


Common image files are raster. Typically we like to use vector images. They produce nice, clean edged prints. Although, raster works fine for some designs.

If you use our Design Builder the designs will be good to go. If you have any questions about art work you've created your self (hand drawn, pictures, etc) let us know and we'll get it done for you. Contact Us.


 Digitizing files for custom embroidery.

Now that we have your sweet design ready we'll have to convert the file so our robots can use it.

This process is called digitizing. The best thing about it is once the design is converted we won't need to do it again (unless you want it to be changed in any way).

The digitizing process creates a file that tells the robot exactly where to place the stitches , what colors they should be, how many there should be, how close to make them to each other, and all kinds of other data (it can get pretty complicated).

Depending on the design, there are also different types of sew patterns. Things like zig-zag, satin stitch, and fill. Don't worry, our embroidery technicians know exactly which pattern will work best for your design.


So are you saying the robots do all of the work? Nope! Our robots don't have hands. But our humans do!

They use their phalanges to get the robot ready to sew. First, they figure out where on the garment the design is being placed. For this they use a "hoop" (not the hula variety). The hoop keeps the fabric taught.

Next they feed the thread through the robot's head. Each machine has six heads and each head has ten colors.

Straightaway the humans place the hoop and garment in the robot and press go. BINGO-BANGO! Your embroidery design starts getting sewn.

 Embroidery process, Thread, Phalanges, Human, Hoops, set up, needles.


When the robot finishes sewing the humans remove the hoop and garment. They cut away the extra threads and send it over to quality control.

There, they double and triple check everything. If their eager peepers approve of what they see we ship it out to you, posthaste!