Summary of essential job functions
The Garment Inventory Coordinator checks in daily UPS and FedEx shipments and then verifies quantities and sizes against the paperwork. The Garment Inventory Specialist reports directly to the Customer Service Manager.
· Locate the correct garments by identifying the PO’s and then verify the contents of the packing against the work order.
· Unpack garments that are bagged and fold them neatly into piles before re-boxing.
· Verify that the sizes, colors, quantities, and styles are indeed what the customer ordered, and document and notify the management of any shortages and/or overages.
· Re-box each order and use the ID tags to neatly identify the contents of the box, and move boxes to the proper locations
· Assist with UPS and FedEx Outbound shipping
· Keep your work area clean and organized
· Communication is key. You must be able to communicate effectively with management about missing items, incomplete orders, etc. The customer must be notified immediately in order to ensure that the order is completed on time.
· Must be able to maintain focus and concentration for extended periods of time. It is very important that management knows that what the customer ordered has arrived and is set for production.
· Very strong work ethic with a particular attention to detail and a commitment to excellence
· Ability to effectively and comfortably communicate with co-workers.
· A strong appreciation and dedication towards improving and maintaining quality
· A positive and energetic attitude geared towards success and knowledge
Key Result Areas
1) Consistently showing up for work on time and putting in extra time when required
2) Maintain extreme accuracy in counting of garments, eliminating shortages or overages before or after production, and notifying art department of possible artwork issues.
3) Meeting and exceeding goal of 24-48 check in policy. (It will not take more than 24-48 hours to check in garments after they arrive from the carrier)
4) Effective and consistent communication with Customer Service Manager and customers about customer order issues.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.